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Vision
To establish the DKI Triangle as the most trusted brand in the worldwide disaster restoration market.
Mission
- DKI delivers the highest quality services to the disaster restoration market. Our services are delivered with professionalism, integrity and empathy for the circumstances at hand, while maintaining a steady eye on process efficiency and return on financial investment.
- DKI fosters a results-based culture in which business professionals are given significant opportunity to positively impact their customers’ interaction with DKI, which builds the intrinsic value of the DKI brand and the financial value of the DKI franchise.
- DKI’s shared values promote teamwork, accountability, and social responsibility as we seek to finish each job leaving the environment better than it was when we arrived.
Values
- Respect for our employees
- Respect for our fellow members and their own employees
- Commitment to the concept of Peer Accountability in order to maintain the inherent quality of the DKI organization and brand
- Fairness and integrity in business dealings
- Personal responsibility in decision making
- Passion for exceptional customer service and restoration excellence
- Open sharing of ideas, knowledge and resources
- Commitment to cutting edge training and technical capability
- Willingness to accept the rapid pace of change in our industry
- Support for our industry
- Respect for our environment and fellow citizens
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