Fisher-Klosterman, Inc.

CHALLENGE:
On the evening of August 4, 2009, a major thunderstorm invaded Louisville, KY and its surrounding areas. The storm caused flash flooding throughout the region as well as produced large hail and winds in excess of 60 mph. The rainfall ranged from 3-6 inches across the city, breaking all one-hour rainfall records throughout the area.

In the heart of the affected area was the Fisher-Klosterman building. After hearing upon the flooding in the Louisville area, Regency DKI traveled from Detroit, MI with their mobile units and positioned itself to provide services to affected properties in the area. DKI received the call about the loss on the morning of August 5, 2009 and immediately dispatched Regency DKI.

SOLUTION:
Regency DKI quickly evaluated the situation and determined that there was 33,000 square feet of floor and wall surface area impacted by category 3 water and the clean-up would require decontamination and drying. There were also two elevator pits that had 4 feet of water present in them.

Regency DKI first removed and disposed of the flood water, drywall, plaster, insulation and other highly absorbent building materials that were affected. After adequately cleaning the entire area using an anti-microbial spray and then pressure washing the area, the team began drying the structure using dehumidification and fans. Regency DKI was able to complete the water mitigation for the structure in 7 days.

Fisher-Klosterman also had 188 banker's boxes full of important business documents that were saturated with the contaminated water. Due to their quick response and appropriate handling of the affected documents, Regency DKI was able to salvage 100% of the documents. Over 300,000 copies were filed and boxed up in the order in which they were received and returned to Fisher-Klosterman 90 days after the loss.

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